Customer feedback at the POS/POI
Impact control of marketing and sales activities
Industries, sections
- Industry and trade
- Service industry
- Sponsorship departments, marketing
- Cultural and sport events
- Fairs
Needs
- Quantified knowledge of customer satisfaction
- Measuring the success of marketing and sales activities
- Impact monitoring of events and sponsoring
- Recording of the visitor or customer profile
- Competent Fieldwork with target group specific recruitment (SensoFIELD)
Test Methods
- Customer interviews at POS or POI
- Visitor surveys at trade fairs and events
- Online surveys
Benefits of SensoFEEDBACK
- Base for decision-making for future activities
- Better awareness of visitor/customer profile
- Automated presentation of results
- Professional survey process
- Quantification of impact control
Selection of clients
Service Management Partners AG
Business Unit SensoPLUS
Adress
Industriestrasse 16
CH – 6300 Zug
Memberships
Certifications
